Monitoring Services

Basic Monitoring
We define basic monitoring as everything you need for the typical residential customer.  It includes free monthly test signal supervision, generous zone allocation, and supervised trouble signals.

UL Monitoring
We offer UL monitoring for fire alarms and burglar alarms.  Please call for more information.

Open/Close Monitoring
We highly recommend open/close monitoring as standard on any commercial account. Reports can be automatically faxed or emailed.

IP Monitoring
Alarm signals are sent over the internet directly to our IP receivers.  We currently monitor GE, DSC, and Ademco/Honeywell IP transmitters.

Radio Monitoring
We currently offer Honeywell AlarmNet and DSC Connect 24 service. Of course, we also receive signals from Uplink, Telular, Alarm.com, and other radio service providers.




Our Operators are Your Operators
Our operators use your name when responding to alarm signals from your accounts.  When your customers call us they hear a generic greeting which does not mention our name.  Custom greetings and call back numbers are also available for dealers with over 400 accounts.

Technical Support
Our operators can provide basic user level assistance to your customers.  They can help with arming, disarming, bypassing, silencing trouble conditions, and other functions of most popular alarm panels.

Advanced Support
Our technical staff can provide higher levels of support to you and your technicians.  We can help troubleshoot reporting problems and provide programming help on a number of manufacturers panels.  Click here for more information.
Wholesale Central Station Alarm Monitoring
For Information Call: 1-800-228-5748
Central Station Alarm Monitoring Services for Industry Professionals
Central Security Alarm, Inc.  919 E. Grand River Ave, East Lansing, MI 48823
(517) 337-0500 or (800) 228-5748 Copyright 2011
Wholesale Central Station Alarm Monitoring
For Information Call: 1-800-228-5748